Below are some questions customers have asked along the way - and if you have any questions that are not found on this page, please email firstname.lastname@example.org, and a member of our team will respond back within 24-48hrs!
Q: HOW OFTEN DO YOU UPDATE YOUR PRODUCTS?
A: We are always updating our inventory to fit todays trends and fashions. If you see a product you like, it is best to get it that day because it may not be there tomorrow!
Q: WHERE DO YOU SHIP?
A: We ship WORLDWIDE
Q: HOW MUCH IS SHIPPING?
A: We have worked hard to provide you affordable shipping rates for all of our customers.
Q: HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?
A: US residents: 1-2 weeks after order processing is fulfilled. Canada, UK & Australia: 90% of product(s) will be received within 3-4 weeks. Rest of World: 4-8 weeks to receive product(s)
DO I RECEIVE TRACKING WITH MY PURCHASE?
A: US residents: You will receive tracking with every purchase. Canada, UK & Australia: 90% of purchases will receive tracking. Rest of World: No tracking. Stay Close To Christ is NOT responsible for lost/stolen packages, or packages sent to the wrong address. However, if the time-frame outlined above has surpassed and you have not received your product(s) please contact us and we will file a dispute on your behalf.
Q: HOW DO REFUNDS WORK?
A: Items must be shipped back to our facility in original condition within 30 days of purchase.
Q: DO I HAVE TO PAY FOR CUSTOMS FEES OR IMPORT TAXES?
A: Stay Close To Christ cannot be held responsible for any custom charges made in your country. It is advisable to check the pricing guide at your local customs department if you think you may have to pay an additional fee.